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Contact
your Customer Accounts team (during normal office hours) on: 01249
466120 or email: customer.accounts@westlea.co.uk Housing Benefit You can claim to help pay your rent if you are:
Housing Benefit is claimed from the Council in your area. It is paid from the Monday following the date of your claim so it is important to apply as soon as possible. To obtain this benefit you must satisfy the conditions of all Council requirements. If the Council requests additional information, you must supply it within 14 days or your claim will be cancelled and you will lose benefit. Please note that Westlea Housing Association and your local council are two distinctly separate organisations and are unable to communicate with each other about your housing benefit claim unless you have signed an authorisation for us to act on your behalf. This is because of the law relating to the Data Protection Act. If you live in
North Wiltshire, your local authority Housing Benefit
Team is: If you live in Swindon, your local authority Housing Benefit Team
is: If you live in West Wiltshire, your local authority Housing Benefit
Team is: The Department for Work and Pensions website has a service allowing customers to access specific online benefit applications; access it here For advice on Housing Benefit and a range of other benefits you may be entitled to, you can also ask your Customer Account Advisor to help you (contact details at the top this page).
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